Support

Support and Maintenance Designed For Simplicity and Not Complexity

License

Beyond the Code

All-Encompassing
License Benefits

LyteNyte Grid's comprehensive license plan is curated to integrate seamlessly into your enterprise workflow.

Each license includes a full year of dedicated technical support, updates, upgrades, and access to the latest releases. After 12 months, you can easily renew your license to continue receiving unwavering support, the latest feature updates, and cutting-edge performance enhancements, ensuring your business stays ahead of the curve.

Engineered for excellence. LyteNyte Grid is your partner in the relentless pursuit of perfection.

Raise Support

Ways to Raise Support & Feature Requests

Community Support Channels

All developers are welcome to discuss experiences, ask questions, or share feedback for LyteNyte Grid on community channels like Reddit, Stack Overflow, or our YouTube channel. Just be sure to tag your discussion thread with "1771technologies", "lytenytegrid", or "lytenyte", per our support protocol, so we can easily find it and participate.

We value feedback from all users! Response times may vary, as priority is given to LyteNyte Grid PRO licenses holders to align with their support agreements.

Links: YouTube Channel, LinkedIn, X (twitter)

Mail

LyteNyte Grid PRO license holders needing confidential technical assistance can submit requests privately through the secure 1771 customer portal or by emailing us directly at support@1771technologies.com.

When emailing, please include your company name, customer ID, and license plan for faster service.

We value input from all users. Core developers can always engage through our community channels for collaborative assistance.

GitHub

We manage all LyteNyte Grid support requests for Core and PRO users via GitHub.

PRO users receive 12 months of technical support upon purchase/renewal of LyteNyte Grid. When submitting issues, include your customer ID and license plan to activate priority handling and a guaranteed 24-hour response.

Review our support protocol documentation for guidelines or proceed directly to open a new issue if you're already familiar with the process.