1771 | FAQ

1771 Technologies

General Frequently Asked Questions

Licensing

Ordering & Pricing

Payments

Product Delivery & Activation

Renewals

Special Pricing

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Licensing
Ordering & Pricing
Payments
Product Delivery & Activation
Renewals
Special Pricing

Unanswered Questions or Considerations? Reach out to us at info@1771technologies.com to discover more.

General Frequently Asked Questions

Licensing

What does my Graphite Grid license include?

Can I still use Graphite Grid after my 12-month license term?

What is the maximum number of projects or applications I'm allowed to deploy with Graphite Grid?

How do I assign applications to the purchased licenses?

How do I assign developers to the purchased licenses?

How many developer licenses do I need?

Are Graphite Grid licenses transferable?

What is your policy on redistributing the software?

Does the product work without a license key?

Do I need internet access to activate my license?

Which license key should a developer use to activate Graphite Grid?

Ordering & Pricing

What types of license plans are available to purchase Graphite Grid?

How are Graphite Grid licensing prices determined?

Do Graphite Grid prices include tax?

Can I add additional developer licenses to my license plan?

Do you offer a trial period before making a purchase?

Do you work with resellers?

Can I order a license for someone else?

How do I place an order?

I am required to provide a quotation to our purchasing department. Could one be sent to me?

Payments

How can I buy a license if I can't pay online?

Do you accept purchase orders?

Do you accept checks?

What types of credit/debit cards do you accept?

We'd like to make a wire transfer. Which currencies do you accept?

How do I receive the invoice for my purchase?

What happens if I have a billing issue with my purchase?

Product Delivery & Activation

How do I obtain my customer account credentials?

How do I retrieve my license key?

How do I activate my license for Graphite Grid?

How do I install Graphite Grid?

What happens if I am unable to access my account?

Renewals

What are the benefits of renewing my license?

How do I renew my license?

When can I renew my license?

I have selected auto-renewal. Can I opt out?

Special Pricing

Do you offer discounts to educational and governmental institutions?

Do you offer volume discounts?

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