General Frequently Asked Questions

What does my LyteNyte Grid PRO license include?

Can I still use LyteNyte Grid PRO after my 12-month license term ends?

Are there any limits on how many projects or applications I can deploy with LyteNyte Grid PRO?

How do I assign applications to the purchased license?

How do I assign developers to the purchased license?

Who needs to be licensed under a LyteNyte Grid PRO plan?

Are LyteNyte Grid PRO licenses transferable?

What is your policy on redistributing the software?

Does LyteNyte Grid PRO work without a license key?

Do I need internet access to activate my license?

Which license key should a developer use to activate LyteNyte Grid PRO?

What license plans are available to purchase LyteNyte Grid PRO?

How are LyteNyte Grid PRO licensing prices determined?

Do LyteNyte Grid PRO prices include tax?

Can I add additional developers to my license plan?

Do you offer a trial period before making a purchase?

Do you work with resellers?

Can I order a license for someone else?

How do I place an order?

Do you provide formal quotations for procurement purposes?

Can I pay by bank transfer instead of using a card payment?

Do you accept purchase orders?

Do you accept checks?

What types of credit/debit cards do you accept?

We'd like to make a wire transfer. Which currencies do you accept?

How do I receive the invoice for my purchase?

What happens if I have a billing issue with my purchase?

How do I obtain my customer account credentials?

How do I retrieve my license key?

How do I activate my license for LyteNyte Grid PRO?

What happens if I am unable to access my account?

What are the benefits of renewing my license?

How do I renew my license?

When can I renew my license?

I have selected auto-renewal. Can I opt out?

Do you offer discounts to educational and governmental institutions?

Do you offer volume discounts?